SHIPPING & REFUNDS
If you are not 100% satisfied with your purchase or if you receive one of our boxes and it has been damaged in transit please contact us immediately. We request to see the packaging so please keep it. You can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Thanks for purchasing our hand crafted artisan chocolates. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try our chocolates in the first two weeks after their purchase to ensure they have been received in the best condition.
If you have any additional questions or would like to request a refund, feel free to contact us.